You often use your Bose Sound Link speaker, and you are happy with the audio quality. Over the years, Bose has managed to maintain very good speaker quality. We thus enjoy quality sound, while having portable speakers. So you can take your favourite music.
Recently, however, a sound problem has prevented you from enjoying your Bose Sound Link speaker. Indeed, the sound cuts off intermittently. What to do when this problem occurs to you?
here are some Tips on how to resolve issues with interrupted sound on your Bose Sound Link portable speaker. If the music cuts out permanently, here is a article more suited to your problem:
MY BOSE SOUNDLINK IS CONNECTED, BUT THERE IS NO SOUND
Sound that cuts off intermittently on Bose Sound Link
Here's what to do when you have sound problems on your portable speaker. In order to find the source of the problem, it is important to analyze the potential causes.
To put it simply, there are 3 possible origins of this cutting sound problem:
- Connection problem between the speaker and your music source
- Problem with your music source
- Problem with your speaker
In order to solve the problem of sound cutting, we are going to analyze step by step what could be causing the problem.
Sound that cuts out: poor connection between speaker and music
The first thing to do when your speaker is malfunctioning is to check if your connected device is working well. To be sure, try to connect another phone, or another computer to your Bose Sound Link.
If it works, then the problem comes from your music source. If you have difficulty connect your speaker to your music source, see this article:
CANNOT CONNECT MY BOSE SPEAKER, WHAT TO DO?
If the sound problem persists no matter which phone you connect, please follow these tips:
- If you are connected via bluetooth, be sure to stay close to the source
Moreover, when you are connected via bluetooth, make sure you do not have other Bluetooth devices nearby, which could interfere with the connection and cause sound cuts.
- If you are connected with a jack cable, try changing the cable. A poor quality or damaged jack cable can cause intermittent sound losses, or else a poor sound quality
Sound that cuts intermittently: Bose speaker that has a problem
If the problem with the sound stopping is not with your connection between devices, then it may be with the speaker itself.
If you notice that it turns off, maybe it has a problem with the battery or charging. To do this, see this article:
MY BOSE SOUNDLINK DOESN'T LIGHT UP, WHAT TO DO?
If, however, you notice that the small red led of the speaker is flashing, then consult this help instead:
MY BOSE SOUNDLINK FLASHES RED, WHAT TO DO?
In general, it is important in this case to update your Bose Sound Link speaker. For this, we have detailed the procedure according to your speaker (Mini, Sound Link Revolve, Revolve 2, etc.)
HOW TO UPDATE MY BOSE SOUNDLINK?
If the update did not fix the sound cutting issue, then it may be worth resetting your Bose speaker. In this way, you will be able to reset the connections with your connected peripherals, and maybe address the concern of sound that stops intermittently. To reset your speaker, follow this step-by-step guide:
HOW TO RESET YOUR BOSE SOUNDLINK?
Music stopping on Bose Sound Link speaker: music source problem
As mentioned earlier in the article, it is possible that your its muted because of the connected device which broadcasts the music. In this case, make sure you have enough network, enough battery.
If the problem comes from there, you will be able to correct it quickly, or possibly change the music source.
If, despite all our advice, your portable speaker still does not work, here is a link to Bose customer service, who may be able to help you: