You use a JBL Flip portable speaker for listening to music one can everywhere with you. Very practical, this speaker offers good quality sound, while having good autonomy (approximately 10 hours). For many years, the JBL brand has offered quality speakers on this market, with reliable products.
However, like any technological tool, it can happen that this one no longer functions well. Whether it is the JBL Flip 2,3,4,5 or essential model, it happens that it has problems.
Indeed, you are quietly listening to music, when your speaker turns off by itself. Whether it's a range issue with the music, a charging issue, or defective parts, we'll help you resolve the issue.
« My JBL Flip turns off by itself“… A particularly irritating problem, which we would like to find a solution to quickly. Here are our tips in this article to help you find why your JBL portable speaker turns off by itself.
Why does my JBL Flip speaker turn off by itself
Here are the main reasons that cause your portable speaker to shut down unexpectedly. We will discuss these problems one by one, with the solutions to be implemented. If nothing works for you, then you will need to contact customer service. If your speaker turns off by itself, and does not turn on, here is an article about it:
Connection issue: your speaker is having trouble connecting to music
You probably know this, so your speaker can play music, it needs to be connected to a music source. A phone, a computer, or a tablet. And this connection is made by jack cable, or by Bluetooth.
If you notice that the music cuts out, is it the speaker that turns off, or just the music that stops? So try to connect your speaker differently, to see if that solves the problem.
- If you are using the Bluetooth, make sure you have the phone close enough to the speaker, for a better connection. Also make sure to limit nearby bluetooth devices, which could automatically connect and take over the connection.
- If you are using a wired connection, make sure that the cable is not defective, or that the socket of your speaker is not covered with dust.
- Try to connect a other music source in order to see if your speaker turns off the same way.
If, however, you notice that your JBL Flip speaker turns off completely every time, then it's not a connection problem.
Charging problem: Low battery speaker that turns off
Most of the time, if a speaker turns off on its own, there's a good chance the battery is to blame. It is not necessarily flat, but it may be difficult to recharge. In these cases, if you think your battery is draining too quickly, check out this article:
In this article we discuss the different causes of a battery that discharges too quickly. You will also find a Video tutorial in order to change this yourself defective battery causing your speaker to shut down.
Before changing your battery, make sure that your charger is working properly. So try a other charger, preferably in wall outlet rather than simply in USB on a computer. It sometimes happens that the charger is defective, and cannot recharge the battery.
So your JBL Flip speaker turns off on its own, and it is believed that the problem is with the battery, when in reality it is the charger that does not work.
My JBL Flip turns off all the time: exposure to water
Starting with the JBL Flip 4, these speakers are designed to withstand exposure to water. With the IPX7 standard, this enclosure is resistant to water projection, and even immersion under 1 meter of water for 30 minutes.
However, if you are using a JBL Flip 3, or older, it is not as well protected and is not fully waterproof. Thus, it is possible that your speaker was exposed to water, which damaged the circuit boards. As a result, your speaker short circuits and turns off on its own.
The JBL Flip 4 and 5 are much more water resistant, but beware of this anyway. The wear and tear of time naturally deteriorates the seal and the protections. If it has been exposed to water a lot, maybe this explains the untimely shutdowns.
If your JBL speaker turns off by itself, although it has never been exposed to water, then there is only one possibility.
JBL speaker that turns off by itself: defective electronic part
If none of the solutions mentioned above corresponds to your problem, then there is a good chance that your speaker has a manufacturing defect, or a defective part. If it has not suffered any particular shock, parts may not function normally. Contact customer service who will replace the defective speaker. Follow this link to contact JBL support: